Pricing
Simple, honest pricing
There are two things to pay for, and we keep them separate: a monthly plan for looking after what we build, and development time for building or changing it.
Care
$5 /month
Let's talkEverything it takes to keep your software running.
- Hosting set up and managed for you
- Kept online and monitored
- Support by email
- Standard place in the support queue
Priority
$15 /month
Let's talkEverything in Care, answered sooner.
- Everything in Care
- Answered ahead of Care in the support queue
Dedicated
Quoted per client
Let's talkFor software your business cannot run without.
- Everything in Priority
- First in the support queue
- Dedicated or outside hosting
- A written service level agreement
- Compliance requirements such as HIPAA
- Terms agreed with each client
What a plan covers
A plan covers everything except development: keeping what we built online, managed, monitored, and supported. Building something new, or changing what you have, is development time.
Server costs (typically $3–20/mo depending on provider and resources) are billed separately by the hosting provider.
How support works
Every plan includes support by email. Requests are answered in order of plan: Dedicated first, then Priority, then Care. Within each plan, whoever has gone longest since they last wrote to us goes first.
That keeps it fair. If you only write when something matters, you are never stuck behind someone who writes ten times a day.
Development time
Development time is for building and changing things. Any client can buy it, on any plan, by the hour, the day, or the week. New builds start at one week.
Hour
$129
For small changes and quick fixes.
Day
$581
8 hours of focused work.
Week
$2,322
40 hours. Where new builds start.
A day works out at about $73 an hour and a week at about $58, against $129 for a single hour. Committing to a block means less switching between projects and more time building, so we pass the saving on.
Want a set amount every month?
Development time can be added to your monthly bill, so improvements keep coming without a new conversation each time. Ask us about it.
What common projects take
Because builds are priced by the week, knowing roughly how long something takes tells you roughly what it costs. These are typical ranges, not quotes.
- Simple website 1 week
- A handful of pages that say clearly what you do, look right on a phone, and load fast.
- Online store or booking system 1 to 2 weeks
- Products or appointments, payments, confirmation emails, and a simple way for you to manage it all.
- Workflow automation 1 to 2 weeks
- One repetitive job, such as moving information between systems or sending follow-ups, handed over to software.
- AI assistant on your own data 1 to 2 weeks
- An assistant that answers questions from your documents and records, for your staff or your customers.
- Custom web app 2 to 4 weeks
- Software people log in to, with accounts, your own data, and the screens your business needs.
Yours depends on the details. We will give you an estimate in weeks before any work starts.
Nonprofit or community group?
Every year we take on a few projects for free or at a reduced cost, for organizations doing good along the Lakeshore. Tell us your story.
What affects the price?
Every project is different. Here's what moves the needle:
- How much it has to do. A few screens is quick. Accounts, payments, and reports each add time.
- What it has to connect to. Talking to the systems you already use is often where the real work is.
- Custom design. A clean, simple look is the starting point. A fully custom visual identity adds to the scope.
- Content. Whether we write it from scratch or work with what you provide.
- What you're moving from. Bringing over years of existing data or an old site takes more care than starting fresh.
- How critical it is. Guaranteed response times and compliance requirements are part of the Dedicated plan and are quoted for each client.
You will know what to expect before any work starts. Email us to talk about your project.